How much advance notice do you need for a shredding appointment?
We can generally be on your site with a minimum 48 hour notice, but appreciate as much advance planning as possible.
Do you service residences as well as business offices?
Yes, we do. In fact, we often get requests for evening or weekend appointments at residences to work into the client’s schedule.
Do we have to separate staples and paper clips from the documents and paper to be shredded?
Absolutely not. Our mobile shredding system is very powerful, and capable of shredding staples, paper clips, alligator clips, etc, and even notebooks, binders, clip boards, folders, text books, phone books, ledger books, and so forth. In addition to the high processing speed, the ability to effectively and economically shred a wide variety of materials is what separates our service from the limited capacity of in-house shredders.
In your Scheduled Service package, what is the cost for placing a Secure Shredding Container in our office?
There are several styles and capacities of these secure containers, depending on your volume usage and requirements. They are all installed in your facility at no charge to you. We charge only for our shredding services and you will find those fees to be very inexpensive.
For On-Demand Services, do I have to know how many pounds of paper I have to shred before I call?
It is very difficult for anyone to approximate the weight of paper for a shredding project and it is not necessary. When you call us there are many simple ways we can estimate the volume by how, in what, and where it is stored. Within a couple minutes over the telephone we can gather that information and provide a price quotation for you.
I have a lot of computer tape of various brands, capacities and models. What do you need to know?
We have considerable experience with computer tape and similar media, in both technological knowledge as well as destruction capabilities. Tape products are many and varied, but we can certainly identify them quickly and easily. Quantity of tape for Secure On-Site Destruction is the most important factor in determining the scope and cost of a project. Once we have a description of the computer tape cartridges, it is a simple process to estimate quantity by how you have it stored. Generally they are in various sized boxes, tape tubs, palletized, in gaylords, or sometimes still in tape racks. For some large, involved projects it is a good idea to invite us to survey your site to answer some of the logistical questions in advance. Secure On-Site Destruction is always top priority with Mobile Data Shredding, especially when it involves high density media such as computer tape. Yes, we even shred 9-track reel tape and VHS tape On-Site!
We currently have a quantity of hard drives to destroy and we continually retire more as they come to end-of-use. Is there a method to manage this?
Yes. Naturally, if there is a requirement to destroy a number of hard drives On-Site, our specialized service is a perfect match. In addition to that, however, many companies have a need to manage a secure initiative for their on-going hard drive destruction needs. The methods we now see are generally to stack the hard drives up in the operations manager’s office or in a corner of the tape library in copy paper boxes, file cabinets, drawers, etc. This use of valuable space is generally messy, clutter-bound, and very susceptible to security breach. As a solution, we can install a large, secure, lockable, container in your facility especially designed to store hard drives and computer tape cartridges. That container is installed for free. When it is full, just give us a call. Then we arrive at your office for secure destruction On-Site. Real simple.
How much time does the shredding take?
Regardless of the size of your project, you will be impressed by the speed and capabilities of our mobile shredding system. Our state-of-the-art shredders are rated to shred up 8,000 pounds of paper per hour. That is helped considerably by the unique ‘Gripper Tipper’ system that automatically loads the shredder. Other systems require manual lifting and loading into the shredder, using valuable time and a lot of energy. Naturally, that speed does not include retrieval time, or getting the paper to the mobile shredder. We are very good at that, too, as our wheeled containers have been expertly designed to efficiently transport the materials to the mobile shredder parked at your office. Shredding appointments are handled very quickly, professionally and discretely, along with our “Zero Disruption Guarantee”. Our 10,000 pound payload capacity manages most projects in one visit with a single vehicle.
Do we need to arrange for services during prime time working hours?
Prime time generally has quite a bit different definition these days as it had in the past. Nevertheless, Mobile Data Shredding is accustomed to working with our clients’ schedules, whether they are during regular hours, off-shifts, nights, or even weekends. We do not charge a premium fee for those schedules. You will experience the same quality service from Mobile Data Shredding, Inc. regardless of the time of day or week.
Don’t let this happen to your organization. Due to the dangers inherent in shipping, Mobile Data Shredding strongly urges all companies to move away from off-site destruction and use secure on-site destruction not just for paper, but also for tape, hard drives, and other digital media. Please contact us for more information regarding on-site hard drive and tape shredding services.
Effective February 17, 2010 Mobile Data Shredding’s Baltimore, Maryland office will be open for you to drop off your sensitive paper, hard drives, backup tapes, video tapes, audio tapes, CDs and other materials for secure shredding every Wednesday.